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How gb999 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process your JazzCash, Easypaisa, or Raast transactions, and keep your account secure.

Account data protectedJazzCash & Easypaisa payment details handled securelyYour rights clearly statedContact path always availableApplies where local law permits
gb999 How gb999 Handles Your Personal Information
REACH OUR TEAM

How to Contact Us About This Policy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. We aim to respond to data-related requests as quickly as our standard support queue allows. You can reach us through any of the channels below.

Live Chat Start a live chat session directly from your account dashboard. It is the quickest way to raise a data or privacy concern with our team.
Email Support Send a detailed request to our support email. Include your registered mobile number so we can locate your account and respond accurately.
Account Help Centre Log into your account and visit the Help section for a privacy request form. We use this to verify your identity before making any changes.
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We have structured our data practices around four areas that matter most to you: how your payment details are secured, how cookies work on your session, how long we keep your data, and how you request a change. Each area below covers the process directly.

Payment Data Security

JazzCash, Easypaisa, and Raast transaction records are encrypted in storage. We never display your full payment credentials inside the account interface.

Cookies and Session Data

Cookies keep your login session active and store your language and display preferences. You can clear or block them in your browser settings without losing your account.

Data Retention Period

Your data stays on record while your account is open and for a defined period after closure. We do not hold data beyond what applicable rules require.

Requesting Changes or Deletion

Contact support via live chat or email with your registered number. We verify your identity first, then process your correction or deletion request.

Common Questions About Your Privacy on gb999

These are the questions we hear most often about how personal data works on gb999. If your question is not here, live chat or email support will get you a direct answer.

We collect your name, mobile number, and email at registration. Once you add a payment method like JazzCash or Easypaisa, we also store the transaction reference linked to your wallet.

We record only the transaction reference needed to match your deposit to your gb999 wallet. Full payment credentials are not stored or visible inside your account dashboard.

Contact our support team via live chat or email and include your registered mobile number. We verify your identity and then share what data we hold for your account.

Yes. Raise a deletion request through support with your registered number. We process it after identity verification, subject to any retention period required under applicable rules.

We do not sell your data. We share payment details only with the payment processor handling your JazzCash, Easypaisa, or Raast transaction, and nothing beyond that.

Cookies keep your session active and remember display preferences. They do not store payment details. You can manage or clear cookies in your browser without affecting your account balance.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.